We are continually updating and improving our website to give our customers the best possible service.
we recognise the importance of our customer's opinions and ideas and value any feedback received whether possitive or negative.
These pages show some of the comments that previous customers have written about us, we would appreciate if you could take the time to advise us of your experience with our service.
While I've hardly sat on the sofas yet and can't comment on their long term durability, they look fantastic and represent outstanding value for money. The whole purchasing and delivery process was handled in a friendly and efficient manner. I wouldn't hesitate to recommend sofaitalia.
Written by: Steve O on 18/06/2013
I was reluctant to buy such a large ticket item over the Internet especially because we had not sat in the sofa. However when ghe sofas arrived we were delighted with the quality, the style, colour and comfort. q
We now recommend sofa italia to many of our friends
Written by: Paul Bristow on 18/06/2013
Excellent service from Richard. Bit hesitant to order blind over the internet, specially being a clearance range but looked at reviews. We are very pleased with the quality,look and comfort of our Polo Divani Sofas. We would certainly recommend Sofaitalia to others. Many thanks.
Written by: Marianne Tindle on 17/06/2013
Overall good service the wait was quite long but well worth it. Delivery service was excellent
Written by: Yates on 01/06/2013
The Leather is high quality and I will certainly use Sofa Italia again. I was not going to be home when the sofa was being delivered so the driver waited for my father to arrive. Excellant
Written by: Christine Walters on 21/05/2013
Your customer service was excellent throughout and although the sofas were delayed this was through no fault of your own and you did everything to try and sort out the problem to our satisfaction. The sofas have now been delivered and we are delighted so thank you and we would not hesitate to recommend you. Mr and Mrs J. Glover
Written by: Mrs Nikki Glover on 19/05/2013
Our two sofas were delivered as promised and on time by two very helpful delivery men. We are delighted with the quality and comfort of these sofas. From the date we ordered we were kept regularly informed of expected delivery. It is always a risk ordering 'blind' over the internet but everything worked out very well. We would recommend sofaitalia. Many thanks Gerald & Carol Farrant
Written by: Gerald Farrant on 05/05/2013
Excellent delivery. 45 minutes warning. Swift and efficient placing of sofa with CLEAN hands! Congratulate them - from Birmigham
Written by: Richard Hartley on 30/04/2013
received excellent service from the staff at Willington showroom. They were very friendly and attentive and did everything they could to help. Will definitely use this company again.
Written by: kevin Close on 27/04/2013
Very pleased with our sofas as it was a bit of a worry ordering Blind over the internet, colour, shape and quality very very good thanks again John Gough
Written by: John Gough on 26/04/2013
Just taken delivery of two sofas from you Dolce range and they surpass my expectations. Excellent quality product at an affordable price. Very pleased with my purchase and would not hesitate to recommend your company.
Written by: Jan Gray on 20/04/2013
Having been very satisfied with our purchase of oak furniture from the sister site, we purchased 2 Classe sofas which arrived within the stipulated delivery time, we are extremely pleased with them, they are extremely comfortable and the quality is excellent, the attention we received from Karl was second to none.
We would have no hesitation in returning for further items and would stongly recommend them to any interested prospective purchaser.
Written by: Nick Whitehead on 19/03/2013
Good communication and great price.
The corner unit leather is of a very good quality and we are very pleased with it.
Written by: Mitch Wilde on 19/03/2013
Sofa and Chair excellent quality just what we had been searching for.
Only adverse comment would be is that we had to chase delivery date, perhaps courier or yourselves could update customers in a more timely manner in the future. That said when furniture was delivered certainly no problem.
Very happy with our purchase.
Written by: Margaret Burrup on 25/02/2013
we were very pleased with our sofas and the price we are still waiting for our cleaning kit outher wise its very good thanks for all the help
Written by: karen ohare on 30/12/2012
I bought two sofas and I am so pleased with them. They are everthing I had hoped for. They are very well made, and a real modern design. I would highly recommend your company to all my friends. Peter from the wirral.
Written by: pmccabe on 28/12/2012
Quality product delivered as informed re date and time. Delivery men very polite and helpful.
Good to purchase from you again.
Written by: Judith Lang on 28/12/2012
Very pleased with the sofa. Delivery staff excellent very polite and helpful. Quality of product excellent would certainly recommend to others. Thank you
Written by: mRS JANE fAULKNER on 18/12/2012
Like other people i was a bit anxious about ordering sofas via the internet so I decided to contact sofa Italia and arranged a visit to see the Latina sofas. The gentleman whom i saw was very helpful. I was told it would roughly take 12 weeks and the delivery date was spot on, unlike other companies i've dealt with. The delivery was on time and the guys very nice and understanding. Would definitely shop again and reccomend to others. The sofas are awsome,people always comment, the best value for money sofas ive found on the net, and ive searched for weeks!!
Written by: Mr Umarji on 13/12/2012
Dear Karl and Richard
I would like to thank you very much for your prompt delivery of our sofa's. We are really pleased with them. The quality is superb. It is always a concern when ordering on the internet without seeing them first, exactly what they look like, but in all respects we are very pleased.
We would definitely recommend you to others.
With regards Alan Wilmshurst
Written by: Alan Wilmshurst on 10/12/2012
We ordered 2x 2 seater Sofa's (Dolce Collection) and are extremely impressed with the quality, colour and design. The are very comfortable and look just like the pictures from your website. They were delivered on time and my husband and I are completely satisfied and we will definately recommend you to others.
Written by: Cheryl Holmes on 26/11/2012
sofa arrived 9.a.m.this morning.Excellent piece of furniture.Looks stunning in the lounge.Masny thanks,
Ian & jennifer Kearns.
Written by: ian & jennifer kearns on 22/11/2012
Hi, after taking delivery of our third sofa from your company I felt it appropriate to show our appreciation,
Firstly the delivery men are absolute gentlemen nothing is too miuch trouble for them, thanks again lads.
As said above this was our third sofa from sofaitalia (all Latina's) We have extended the house and returned as we were so impressed with our first purchase. The quality is outstanding and they look stunning.
Must be said they are not willing to give discounts even after buying 3 sofa's from them, but why should they when they are selling such afordable quality furniture.
Paul and Carol
Written by: Paul Gingell on 17/11/2012
Our suite arrived on 13th November after 12 weeks and we are very pleased with it. We were a little concerned that what we ordered (having only viewed the suite on a computer screen) would not be as good as it looks and the quality would not be there. However our fears are unfounded, the suite is exactly as shown on the screen and the quality is very evident.
Thank you sofa italia!
Written by: Julie Hanna on 16/11/2012
Sofa delivered 15th nov 2012. A beautiful piece of furniture that would have cost a lot more in the high street. Communications from start to finish was excellent. Had to wait 10 weeks for delivery but being made to order you have to expect that. Delivery team were also great. Phones me directly to confirm delivery. Friendly and took care to ensure they respected the walls and floor which was no easy task given the size. Would definitely recommend sofaitalia and would use again. Thanks you
Written by: Trisha on 16/11/2012