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Terms & Conditions
Our Terms & Conditions

General Terms

The sole publisher of the information on this website is

Terms of Sale

By placing an order either on our website or over the telephone with one of our staff you are offering to purchase a product(s) on and subject to the following terms and conditions.

All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from delivery delays or force majeure for which we will not be responsible.

This website has been designed and constructed by who has published the information on this website and who as sole publisher has endeavoured to ensure that all the information contained within this website is as accurate as possible at the time of production. and their agents regret that they cannot guarantee accuracy and that they can not be held responsible in any way whatsoever for any errors or omissions in the published information which may also change from time to time thereafter. and their agents accept no responsibility or liability whatsoever for any claim, loss, damage, injury or inconvenience whatsoever whether direct, indirect or consequential and howsoever sustained or caused as a result of using this website. and their agents do not offer any recommendation as to the suitability or quality of these different businesses, products and services mentioned on this website or linked to from this website.

All persons using the information on this website do so at their sole discretion and it will be the sole responsibility of any such person using this website to directly contact and any other business and service featured on the website to verify all such information featured and to also obtain additional written confirmation from and any other business and service featured on the website before making any decisions or making any bookings or purchases whatsoever based upon such information. and their agents reserve the right to cancel any order in part or in full at any time without having to assign any reason, and refund full monies held to the customer. 

All rights reserved. No part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means whatsoever without the prior written permission of as sole publisher. This includes but is not limited to all images of sofas, leather sofas, Italian leather sofas, corner sofas, contemporary leather sofas etc, etc.

Any use of this website shall be deemed as to be using it in United Kingdom. This website has been produced in England and is hosted in England and is subject solely to English Law.

Privacy Policy

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). 

When you shop for leather sofas / settees / corner sofas etc on this Website, we will ask you to input and will collect Personal Information from you such as your name address, e-mail address and bank/credit/debit card details. Some of our advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website such as "leather sofas , sofas , settees , corner sofas , contemporary sofas , italian leather sofas" etc ("User Information"). We may collect this information even if you do not register with us. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes: 

Processing your orders: For statistical purposes to improve this website and its services to you; To serve website content and advertisements to you; To administer this website; If you consent, to notify you of products or special offers that may be of interest to you. 

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Your personal information may be disclosed to other businesses within Rightworx Ltd and to reputable third parties who will help process your order. Rightworx Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of Rightworx Ltd for mailing or marketing purposes. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so. 


You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed to the Administrative Head Office of Rightworx Ltd as follows:


E-Commerce Customer Services Manager

Rightworx Ltd

Unit 5 Harvey Court Low Willington Ind Est Willington Co Durham DL15 0FB

Our Rights

We reserve the right to: 

Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Third Party Links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Terms and Conditions of Sale

Please take time to read these terms and conditions as they are important. Once you have taken delivery and signed for your furniture a refund or exchange will only be given in accordance with your statutory rights.


All purchases require a deposit when the order is placed and orders will not take effect until such deposit is received. Once a deposit is received it will confirm the existence of a legally binding contract and is not refundable other than in accordance with your statutory rights. Once your furniture is due into our stock we will contact you to request any outstanding balances are paid. Goods will not be dispatched from our warehouse until the account is fully settled. The items in whole remain the property of until such time as the full outstanding monies have been received and cleared.

Delivery Policy

If the leather sofa / settee / corner sofa etc is in stock, your leather sofa / settee / corner sofa etc will be dispatched for delivery within 7-14 working days from receipt of cleared funds. Your leather sofa / settee / corner sofa etc will be handled by one of our experienced delivery teams and delivered to a room of your choice at ground floor level. Exceptions to this policy can be arranged, please contact us if you require your leather sofa / settee / corner sofa etc more urgently.

If the leather sofa / settee / corner sofa etc is to be specially manufactured, waiting times vary but as a rule please allow between 5 and 14 weeks (factory dependant) from receipt of your deposit unless otherwise stated. We will contact you approximately 3 weeks prior to scheduled delivery to enable you to settle the balance payment on your order.

Delivery Terms

Upon an order with deposit being placed you will be given an indication of approximate delivery dates, will endeavour to honour these timescales, however due to factors outside our control these are approximate and cannot be guaranteed. Furniture will only be delivered to a ground floor room, if there is a special need for a delivery outside of these parameters, this needs to be explained in our offices / on the telephone / in the additional comments section at the time of order and there may be a reasonable extra charge that applies. The customer  understands and accepts that it is entirely their responsibility to ensure the goods that they have ordered can be delivered to and will fit into the required location within the delivery premises. The customer accepts that even if this is not the case, the goods shall be their responsibility and that they will not be entitled to a refund or replacement. Should any costs be incurred to complete the delivery (i.e. removing banisters, windows etc) the customer accepts will not be liable for this. Any damage or fault on any item of furniture needs to be advised to the delivery crew at the time of delivery, at which point they will call for further instructions. Any damage or fault not advised to the delivery crew needs to be notified by email as soon as reasonably possible of the delivery time and date. only accepts liability for damage caused to a property if it has been caused by the negligence of one of our staff or 3rd party company under our control and at which point our full liability does not extend any further than the repair itself.

Cancellations & Returns

We want you to be completely satisfied with your purchase from us. Therefore, we offer a 7 day money back guarantee on 'in stock' sofas. If you are not happy with your new sofa just let us know within 7 days. Under the Distance Selling Regulations (2000) No 2334. If you buy items from stock online or by phone, your consumer rights entitle you to a full refund if you request one in writing (either by post or email we do not accept cancellations by telephone).  within 7 working days after the day of receipt. If you require us to collect the goods we reserve the right to make a charge to cover collection costs.

Goods must be either in there original packaging if this is no longer available a similar quality substitute packaging should be used and the furniture must not have been used. We will refund your payment less any return carriage charges within a maximum of 30 days of notification (Exceptions) For all specially ordered, made to order or bespoke items (identified on our website or your email order confirmation at the time of order  - example 5-8 weeks/10-14 weeks etc), these goods cannot be returned or exchanged under the Distance Selling Regulations. Distance selling regulations do not apply if the item has been ordered or viewed in our premises.

Delivery refunds cannot be issued for failed deliveries in these circumstances. Reasonable carriage charges will be made for return of furniture to our warehouse. Eg. The return charges for the UK mainland are £75 for the 1st item and £25 for each and every subsequent item 

Furniture Variation

I understand that the item of furniture that I order if not a stock item will be made for me to the specifications itemised at the time of order. There may be shade and grain variations in the furniture and it may differ slightly to the showroom model in store. This is to be expected with items which are made from natural materials such as leather and wood. All sizes are approximate.

Each sofa is unique as leather is a natural product and as such often shows signatures from the animal's life; (such as hair folicles, scars and stretch marks which lend character to the leather.) 


Guarantee & Extended Warranties

All goods supplied by are covered by a 12 month manufacturer’s guarantee from the delivery date. This covers faulty workmanship and materials. This does not affect your statutory rights. In the unlikely event that you furniture is faulty in anyway please contact us on the telephone number provided in your order correspondence.

If you wish to take out an additional warranty at the time of purchase this is subject to the provider’s own terms and conditions. (Which are available in our offices and website to view) Extended warranties are available at an additional charge.                                                                                                           The 5 Year Frame Guarantee is applied to orders placed from the 1st September 2014.

Care of Product

Every product sold by has its own individual care instructions of which a member of staff will be happy advise at the time of purchase. can not be held responsible for improper care, cleaning, use or negligence. If you are in any doubt on the care recommendations for your product, please ask and we will be happy to advise.

N.B. The Above terms and any warranties and or guarantees only apply to furniture purchased for use in the UK.


All our range is independently tested and stringently prototyped before production commences. We also carry out our own independent testing in the UK at an accredited UKAS laboratory to ensure compliance with BS 5852, the Furniture and Furnishings (Fire) (Safety) Regulations.

Colour Disclaimer

For technical reasons connected with colour reproduction and media limitations the colours shown may not be an exact representation of the actual product. Please contact us for a free sample leather swatch.

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