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Customers Feedback

We are continually updating and improving our website to give our customers the best possible service. we recognise the importance of our customer's opinions and ideas and value any feedback received whether possitive or negative.

These pages show some of the comments that previous customers have written about us, we would appreciate if you could take the time to advise us of your experience with our service.

Tell us your feedback

Rating:
5 out of 5
I received my Lenno sofas and foot stools on Friday, and may I say how beautiful these are. You cannot find a better more modern suite in the high street for the reasonable price I paid, and I will certainly be recommending your company and products to family and friends. You have excellent staff who are a credit to your company, and the ease of ordering and delivery of my furniture cannot be found anywhere else.



Regards



Linda
Written by: Linda Smith on 29/06/2015
Rating:
5 out of 5
We are absolutely delighted with our Modena corner sofa. The quality of leather is fantastic,as is the beautiful oatmeal colour, and the overall impression is of a sofa at twice the price. All aspects of the purchase ran seamlessly from original order to delivery. We now intend to order a matching footstool in the near future.



Sofaitalia's Reply - Thank you for your review for your recently received Modena Corner Sofa. We hope you enjoy the suite for years to come and can appreciate that reviews like this help the potential consumer.
Written by: Ross Reddie on 16/04/2015
Rating:
5 out of 5
Sofaitalia's Reply - Thank you for your 5 Star review for your Alberta Fabric Suite. We wish you all the best with the future of you sofa.
Written by: Mrs Kerry on 28/03/2015
Rating:
5 out of 5
Fantastic!



We bought about 15 Chesterfield sofas (2 & 3 seater) from Sofitalia and the whole process was easy and smoothly done whats more the quality is second to none and if you would like to check them out feel free to pop in to the Beech Hill Hotel on Lake Windermere! I would whole heartedly recommend Sofaitalia without hesitation. Regards Paul Richardson Managing Director Beech Hill Hotel Limited.



Sofaitalia's Reply - Thank you for your feedback on the group of Florentina Leather sofas and Gela Chairs for your Hotel. We hope these are a pleasure to you as well as your consumers. Once again thank you for your personal review and we wish you all the best.
Written by: Paul Richardson on 24/03/2015
Rating:
5 out of 5
Quality products, delivery first class, service second to none,five star company, thank you.



Sofaitalia's Reply - Thank you for your review for the Gela 15 Leather Swivel Chairs that we hope are looking great in your home. I know from personal experience that the action on the swivel is smooth and with ease.
Written by: D.Sharman on 11/02/2015
Rating:
5 out of 5
excellent quality value and customer service, good delivery team



Sofaitalia's Reply - Many Thanks for you feedback left reviewing our services and your Augusta Leather Sofas. As you may appreciate this helps with our new and upcoming potential customers. Wishing you all the best for the future.
Written by: james kelly on 07/02/2015
Rating:
5 out of 5
Now have everything I needed to fit out my house following a move from different property, which required significant changes to seating arrangements. Chose items to match one armchair bought earlier, prior to my move, in replacement for 16 year old IKEA chair on which the seat had collapsed.



Sofaitalia's Reply - Many thanks Mr Sperrin for this positive feedback. We hope you are enjoying the Albero Leather Sofa Collection and enjoying the action of the reclining function.
Written by: Alan Sperrin on 05/02/2015
Rating:
5 out of 5
Excellent product - exceptionally stylish & beautiful sofa & a fantastic service. I am glad I picked the Sofa from Sofaitalia.



Sofaitalia's Reply - Thank you for your review for the Monopoli Corner Leather Sofa you have. You'll appreciate the action of the adjustable headrests and it's stylish looks. We wish you all the best with your new sofa.
Written by: Krish Thambiah Radhakrishnan on 31/01/2015
Rating:
5 out of 5
Absolutely fab. Looks and feels great. Now ordered the foot stool to match. Staff very friendly and really helpful. Delivery great. Would definately recommend.



Sofaitalia's Reply - Thank you for your 5 Star review and feedback for your Alberta Fabric Suite. We wish you all the best with the future of your group sofa.
Written by: Mrs Kerry on 31/01/2015
Rating:
5 out of 5
I was highly delighted with the 3 Sofas and which exceeded my expectations by a considerable margin. They really are of exceptional quality and look quite spectacular.



As an aside I had some reservations about ordering the sofas from a source which was rather remote to me (i.e. Manchester/County Durham) but my fears were totally without foundation.



The delivery team were also very professional and unloaded the sofas onto what is an almost White carpet without a single mark by using shoe covers. The sofas were also positioned to my precise instructions which was a terrific help.



In summary a very pleasant professional achievement for which please accept my sincere thanks and congratulations.



Sofaitalia's Reply - Thank you for your review regarding the group of Latina Leather Sofas. All have great action on the adjustable headrests for all occasions. I'm sure with reviews like this will help the potential consumer and we highly appreciate that. Wishing you all the best for the future.
Written by: Joseph Locke on 30/12/2014
Rating:
5 out of 5
Hi Guys,



Many thanks for ensuring that I got my Chairs & Settees in time for Xmas, settees arrived 07:30 this morning!



They all look great in my new place and now I have comfortable seating for the family.



All the best for the Festive Season.



Regards,



Alan Sperrin

RANGE PURCHASED : Albero Italian Sofa Collection

LOCATION : Brancepeth, County Durham
Written by: Alan Sperrin on 19/12/2014
Rating:
5 out of 5
I wanted a quality full leather sofa ,many online companies are part leather or bonded leather,sofiaitalia ticked all the boxes for full leather and after a phone call to sofiaitalia I placed my order,the service was good and sofa very good quality ,I will purchase other products from them

RANGE PURCHASED : 3 Seat Augusta Leather Sofa

LOCATION : Kent
Written by: Michael page on 14/12/2014
Rating:
5 out of 5
Having purchased from Sofaitalia in the past I knew the quality would be 1st class and again I am not disappointed, excellent quality and comfort. I would without a doubt recommend this company. Thanks to all involved, totally delighted!!!

RANGE PURCHASED : Augusta Leather Sofa Suite

LOCATION : Edinburgh
Written by: Pauline on 13/12/2014
Rating:
5 out of 5
Excellent products, we now have a settee and two chairs, very pleased with them

RANGE PURCHASED : Gela 15 and Augusta Leather Collections

LOCATION : Staffordshire
Written by: Joan Haddican on 13/12/2014
Rating:
4 out of 5
Great quality comfortable leather sofa - I am delighted with it.

RANGE PURCHASED : Capri Leather Corner Sofa

LOCATION : Nottingham
Written by: Mo Oliver on 02/12/2014
Rating:
5 out of 5
Sofas received on due date and we are very pleased with the quality and delivery service.

We wanted to buy contemporary blue leather sofas to match our new decor, and when we searched we found hardly anyone supplied in blue leather, but the Sofa-Italia website popped up and had exactly what we wanted and at a good price.

RANGE PURCHASED : Napoli Leather Sofa Collection

LOCATION : Stafford
Written by: Philip Jefferies on 27/11/2014
Rating:
5 out of 5
The swivel chair sounded exactly what I wanted but because I was ordering off the internet I wasn't sure. It came when promised and I love it. The quality is good and it is better than expected. It is exactly what I was looking for.

RANGE PURCHASED : Gela 42 Leather Swivel Chair

LOCATION : Cumbria
Written by: Maggie Szuster on 26/11/2014
Rating:
5 out of 5
On visiting the warehouse we were impressed by the quality and workmanship of suites on display, Rob was very helpful in answering our questions so we went ahead and ordered we were not dissapointed with end result. 1st class.

RANGE PURCHASED : Gina Italian Leather Sofa Collection

LOCATION : South Shields
Written by: Margaret Davis on 07/11/2014
Rating:
5 out of 5
i had a sofa delivered my wife and i liked it we rang sofaitalia and ordered two more

RANGE PURCHASED : Fontana Leather Sofa Collection

LOCATION : Dereham
Written by: david spencer on 06/11/2014
Rating:
5 out of 5
Bought Strada corner sofa , like most customers was a little worried about buying without seeing but I am absolutely delighted with the quality of the sofa.

I would have no hesitation in buying from you again and recommending you to anyone.

RANGE PURCHASED : Italian Strada Leather Cornerr Sofa

LOCATION : Bedlington, Northumberland
Written by: Albert Richardson on 17/10/2014
Rating:
5 out of 5
Sofa arrived on Saturday and it is as expected. Extremely comfortable and beautifully finished.

RANGE PURCHASED : Italian Dolce Corner Leather Sofa

LOCATION : Woking, Surrey
Written by: Raul O'Meara on 13/10/2014
Rating:
4 out of 5
very friendly staff made the experience better, sofa excellent quality. Website looks a little bit dated but does the job.

RANGE PURCHASED : 3 Seat Monza Leather Sofa

LOCATION : London
Written by: Angelique on 01/10/2014
Rating:
5 out of 5
Great sofa would order again, thanks for all your help.

RANGE PURCHASED : Carmen Fabric Sofa Range

LOCATION : Milnthorpe
Written by: John Coleman on 22/09/2014
Rating:
4 out of 5
The three seater and two seater mist colour Lenno sofas

arrived on the allotted date and time. I am pleased to say they are absolutely lovely. I was a little worried ordering from the internet as not having seen the Sofa's beforehand, but my worries were unfounded. I would certainly recommend Sofa Italia to anyone.

RANGE PURCHASED : Lenno Leather Sofa Collection

LOCATION : Dartford
Written by: Marilyn Boniwell on 16/09/2014
Rating:
5 out of 5
We searched on the net and visited local and nationwide stockists finally settling on a suite from Sofaitalia on line,making doubly sure we visited the Sofaitalia showroom ,delighted on all counts the two salesmen we spoke to were more than helpful they answered all our questions without trying to be patronising ,on to delivery faultless,polite and respectful to our property and super punctual and last but not least the sofa and chairs are stunning both in quality and style and at a good price,perfect!!!!

RANGE PURCHASED : Lenno Leather Sofa Collection

LOCATION : Chesterfield
Written by: Terry Lynam on 11/09/2014

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